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01 — Getting Started
EletvaAi builds Aria, an AI phone receptionist built specifically for dental clinics. Aria answers every patient call 24/7, books, cancels, and reschedules appointments in your Google Calendar, sends SMS confirmations, and logs every interaction to your dashboard — without any human involvement.
15 minutes. You fill out your clinic details, connect your Google Calendar, and forward your phone number. That's it. No hardware to install, no IT team required.
No. You keep your existing number. You simply set up a call forward (e.g., forward after 2 rings, or always forward) to Aria's number. Patients call the same number they always have. You can disable the forward anytime to handle calls yourself.
Yes. All plans include a 7-day free trial with full access. No credit card required to start. If you're not happy after 7 days, just cancel — no questions asked.
Just three things: 1) A Google Calendar — or create one free in 2 minutes. 2) A phone you can set forwarding on (any carrier supports this). 3) 15 minutes to fill out your clinic details. We handle everything else.
02 — How Aria Works
Aria can: book new appointments, check availability, reschedule existing ones, cancel appointments, send SMS confirmations to patients and the clinic, answer questions about hours, services, insurance, and more. She handles natural, multi-turn conversations fluently.
Before booking any slot, Aria queries your Google Calendar in real time to check for existing events. If a slot is taken, she tells the patient and offers alternative times. This check happens every time — no race conditions.
Aria gracefully handles this by saying something like "I'll make sure the team follows up with you about that." She never guesses on medical questions and always keeps the conversation professional. You'll see the question logged in your dashboard.
No. Aria is powered by GPT-4.1 with a warm, professional voice. In blind tests, patients consistently describe her as "very helpful" and "professional." Many don't realize it's AI until told. Call the demo line to hear for yourself.
During setup, you provide your clinic's services, hours, insurance accepted, and any special instructions. This information is loaded into Aria's knowledge base so she can answer patient questions accurately and contextually.
Yes. Aria is a cloud AI — she can handle unlimited simultaneous calls. No busy signal, no hold time, no matter how many patients call at once.
Aria is fully bilingual in English and Spanish. She detects the patient's language within the first sentence and switches automatically — no setup required. Spanish support is included at no extra cost on all plans.
This is where Aria earns her keep most. She answers every call 24/7 — 3am, Sunday, holidays. If a patient calls at midnight to book a cleaning, Aria books it directly into your calendar. You wake up to a full schedule.
Aria detects emergency keywords (severe pain, swelling, trauma, knocked-out tooth). When triggered, she immediately sends an SMS alert to your emergency contact while keeping the patient calm on the line. She never leaves an emergency patient waiting.
03 — Pricing & Plans
Plans start at $199/month for the Basic plan (up to 200 calls). Growth is $499/month (up to 500 calls), and Pro is $1,199/month (unlimited calls). Annual plans save 20%. See the full pricing page.
On Basic and Growth plans, additional calls are available in blocks of 500 for $99. We'll notify you at 80% usage so you can top up before you hit the cap. You're never cut off mid-month.
No setup fees. No contracts. Month-to-month billing, cancel anytime. Annual plans are paid upfront and save 20%.
Yes. Pro plan supports up to 3 locations. For enterprise (4+ locations), contact us for custom pricing. We offer meaningful volume discounts for DSO and group practices.
The average dental clinic misses 15–30% of calls after hours. At an average appointment value of $300 and just 10 missed calls/month — that's $3,000/month in lost revenue. EletvaAi starts at $199/month. The math is straightforward.
04 — Technical
Aria is powered by GPT-4.1 via the Vapi voice AI platform, with real-time tool calls to Google Calendar and Twilio SMS. The system is built for reliability, with 99.9% uptime SLA.
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Call logs are stored in your private Airtable base — only accessible to you. We do not sell or share data. HIPAA-compliant architecture on all paid plans.
Aria handles scheduling information only — patient names, contact details, and appointment preferences. We do not store medical records, diagnoses, or treatment information. All data is encrypted in transit (TLS 1.3) and at rest. We provide a signed Business Associate Agreement (BAA) at no cost upon request — email milind@eletvaai.com.
No. Aria works with any phone system — landlines, VoIP, cell phones. As long as your carrier supports call forwarding (virtually all do), Aria works. No special hardware or software required at the clinic.
Currently Google Calendar (personal and Workspace). Microsoft Outlook / Office 365 support is on the roadmap for Q3 2026. Most dental clinics already use Google Calendar or can set one up free.
Aria runs entirely in the cloud — your clinic's internet connection is not required for Aria to function. She'll continue answering calls and booking appointments even if your office Wi-Fi is down.
Yes. All calls are recorded (with patient consent disclosure). Recordings and full transcripts are available in your dashboard for 90 days on Basic, 1 year on Growth/Pro.
05 — Integrations
Currently Aria integrates with Google Calendar for scheduling and Twilio for SMS. Native integrations with Dentrix, Eaglesoft, and Carestream are on the roadmap. In the meantime, most clinics run Google Calendar alongside their PMS with no issues.
Aria sends an instant SMS confirmation immediately after every booking. Automated reminder sequences (24hr, 2hr before) are available as an add-on on Growth and Pro plans.
Yes. Each clinic location can have its own forwarding number. Growth supports 1 location, Pro supports up to 3. The dashboard shows call logs filtered by clinic so you always know which location the call came from.
Yes. Pro plan includes Webhook/API access. Every call event (booking, cancellation, reschedule) fires a webhook with full event data in JSON. You can connect this to any PMS, CRM, or workflow tool using Zapier, Make.com, or direct HTTP.
06 — Support
Basic: Email support (response within 24 hours). Growth: Priority email + live chat. Pro: Dedicated Slack channel and phone support. All plans include onboarding assistance and video walkthroughs.
We guarantee 99.9% uptime on all paid plans. That's less than 9 hours of downtime per year. Historical uptime has been 99.97%. If we fall below SLA, you receive a prorated credit for that month.
Yes. You can pause your subscription for up to 2 months per year (available on Growth and Pro). During a pause, you're not billed and Aria is offline — calls ring through to your clinic as normal.
Cancel anytime from your dashboard settings with one click. No cancellation fee. Your subscription stays active until the end of the billing period, then stops. We'll export all your data in CSV format on request.